— Barbara Jacobs

(Source: Booklist)

Palmisano, an attorney and physician, uses historical and modern-day leadership examples-both good and bad-to show that effective leadership can be taught. He focuses on characteristics he believes to be the essential elements of true leadership-persistence, creativity, decisiveness, skillful utilization of information technology-and he offers a set of easy-to-follow steps to becoming a successful leader based on principles gleaned from personal experiences and the leadership failures and successes of prominent individuals (Rudy Giuliani) and events (Hurricane Katrina). Particularly helpful are the chapters on various forms of communication-written, with media, in meetings and public speaking-and interpersonal relationships, the latter centered on learning to listen, dealing with people in top positions and selecting members of a team. Each chapter includes a "Lessons Learned" section in which key points are distilled for easy reference. Additional topics include using the past as a foundation for success, courage and truth. Informative and well-written, this book will appeal to managers at all levels looking to become effective leaders and will be especially helpful to those just entering the management arena.

(Source: Publishers Weekly)

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